If you have additional questions that aren't covered here, please feel free to give us a call at (626) 303-7881.
Q. What are the Hospital's hours of operation?
A. Our hospital is open Monday through Friday from 7:00 a.m. until 6:00 p.m., on Saturdays from 8:00 a.m. until 1:00 p.m. and on Sundays from 9:00a.m. until 1:00p.m..
Q. Do I need to have an appointment?
A. Yes. With the exception of emergencies, patients are seen by appointment.
Q. What forms of payment do you accept?
A. We accept cash, check, Mastercard, Visa, Discover, American Express and Care Credit.
Q. Can I make payments?
A. Full payment is desired at the time service is rendered. However, a payment plan may be available with prior arrangement with the Practice Manager.
Q. At what age can I have my pet spayed or neutered?
A. Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
Q. What is the pre-anesthetic blood screening?
A. This is a blood test that is analyzed in-house prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
Q. How long do the sutures stay in after my pet's surgery?
A. Procedures involving sutures typically require them to be removed within 14 days following the surgery. However, suture removal is not required following a spay or neuter.
Q. Is it a good idea to let my pet have at least one litter?
A. No. There is no advantage to letting your pet have one litter. However, there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
Q. Do you board pets?
A. Yes. We offer extended care to the patients of our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, such as rabbits. For pocket pets, such as hamsters, you are asked to bring a cage and food for your pet.
Q. What are your kennels like?
A. Our dog kennels are all indoor. The dogs are walked 3 times daily in our private outdoor space while boarding. Cat boarders are housed in a separate area away from the dogs. We provide blankets, beds, food, treats, and toys for our boarders.